#Consumer Reviews of Kraftmaid cabinets

You think you are getting custom made cabinets but they are not! Had to have cabinet doors returned 4 times due to miss drilled hinge holes. Very poor finish, dirt under the lacquer finish. 1 door was not even close to matching other doors in stain color. Contacted Kraftmaid rep. To remove cabinets and refund money but was told a refund was not company policy that we were stuck. A 6 week job turned into 6 months. Cabinet doors also arrived at our house damaged. Very poor quality assurance! Cabinets are all 1 size fits all and extra space is just filled in with molding. Cabinets are a lot smaller than the cabinets that we replaced that were over 50 years old. Highly do not recommend! Contractor has since told me they will no longer be using Kraftmaid after using them for over 20 years.

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