#Kitchen Stuff Plus Omni-Channel Commerce Case Study

Challenge

Kitchen Stuff Plus is a privately-owned, leading Canadian housewares and home decor retailer that has been voted one of Toronto s best places to shop. It operates 12 store locations in that area and sells over 300 brands. Yet the company’s customized website was not optimized to sell thousands of products or drive in-store and online sales, plus it was hard to navigate, needed manual updates, and outsourced its PCI.

Solution

The re-design of this Canadian retailer’s website is powered by ecommerce technology that provides a fully integrated OrderDynamics Solution. The site encompasses the Kitchen Stuff Plus retail POS designed to support its in-store experience and accelerate web sales. The new B2C eStore features the latest front-end and back-end OrderDynamics eCommerce tools. Best practices modules includes Guided Navigation, Quick View, Promotions, Advanced Merchandising, Recommendations, One-Page Checkout, Content Personalization, Rich Imaging, Social Integration, and more.

Results

The new www.kitchenstuffplus.com website has been designed to drive an in-store and online experience to shop for thousands kitchen and housewares products—with significant automation, integrated navigation, in-store inventory, and amazing customer feedback. In addition, the new B2C eStore provides tools to support their 12 brick-and-mortar locations in the greater Toronto area.