#Ekta - s Kitchen - Unit of Nawab - s Darbar, Living Style Mall, Jasola, New Delhi

'Ekta's Kitchen - Unit of Nawab's Darbar, Jasola' Reviews

Rated

This is a good place nearby to my office. So time again, we keep on ordering food from there. But as much I can say the food is good, there is a big negative point which overshadows all these stuffs.

The veg thali is good. The non veg items are good. Biryani is not up to mark and worth not trying overs there.

The customer service is not at all good. They take more than 1.5- 2 hrs to deliver to offices in Jasola. To the management, sincerely we don't get such a big lunch time as you expect we get. Few days ago I had a meeting but had to skip the lunch. Thanks to your delivery service. When called I was informed by the staff that it would be delivered within 30 mins but didn't come for near about 1.5 hours. Worst service ever. Don't blindfold your customer by giving false information to them. It's not a one time issue. We have faced it 4 times.

If you can't provide timely delivery, may be you should stop that and should allow for only take away or eat in your place.

A hotel is not considered good if it provides only good food, customer satisfaction is important.

To end it, I would say, food from Ekta's kitchen is good and you would love maximum of their food items, but they need to improve their service so as to retain customers. Please improve the delivery service andall is good in Ekta's kitchen.

Rated

This is a good place nearby to my office. So time again, we keep on ordering food from there. But as much I can say the food is good, there is a big negative point which overshadows all these stuffs.

The customer service is not at all good. They take more than 1.5- 2 hrs to deliver to offices in Jasola. To the management, sincerely we don't get such a big lunch time as you expect we get. Few days ago I had a meeting but had to skip the lunch. Thanks to your delivery service. When called I was informed by the staff that it would be delivered within 30 mins but didn't come for near about 1.5 hours. Worst service ever. Don't blindfold your customer by giving false information to them. It's not a one time issue. We have faced it 4 times.

If you can't provide timely delivery, may be you should stop that and should allow for only take away or eat in your. read more