#Top 674 Complaints and Reviews about KitchenAid Dishwashers

Consumer Complaints Reviews

I bought a higher end KitchenAid Dishwasher model W10502124A. It is almost 2 years old. I started having trouble with it after I used it for about a year. I took out the racks and got a flashlight inside the tub. It was covered with mold, grease and food residue. I took the spinner and cover off and cleaned the filter. It was somewhat dirty, so I cleaned out everything. I disinfected everything and put it back together. About 3 months later, I took out the racks again. The inside was covered in filth, grease and mold. I took it apart again and took out the food chopper assembly.

Wish I had never purchased KitchenAid appliance. Beware. We have a double confection oven, induction cook top, dishwasher, microwave and fridge. all of them are junk. Oven door was broken right out of the box. Took about 1 month to get a new one and it doesn't work like they advertise that is for SURE. Dishwasher blew the hoses, ruined my kitchen floor and ceiling in the basement. Service man came and said "oh yes we know that is a faulty clamp," fixed it and put a huge scrape in my hardwood floor.

Fridge blew the hose to the ice maker, again my hardwood floor and ceiling in the basement service guy came out. "Oh yes we have a fix for that. it is a faulty piece." Microwave just stopped working, service guy had no idea and wanted us to uninstall it so he could take it with him (it is an over the range hood microwave and weighs about 200 lbs) but he managed to get it working.

Induction cook top blew up, smoke and all 1 year to the day of installation (but it wasn't covered because the appliances got delivered before they were installed) had to have a huge argument with "customer service" that the warranty was 2 years on major components. They said it was not a major component even though the cost of the new board was $800.00. They finally agreed to cover it. Was without a stove for several weeks. Then the dishwasher went again. My hardwood and basement ceiling all water damaged again.

This time the water blew the board in the dishwasher. Over 1 month to get the parts just got it fixed 2 weeks ago. Then last week the Microwave stopped working again. still waiting for service. This was my dream kitchen that has turned into a nightmare. Every time I need service I need to take a day off work. I have replaced my ceiling tiles 3 times in the basement, my kitchen floor is warped and gouged and you know what they told me? "That is not our problem take it up with your house insurance!"