#Modular Kitchens in Bangalore

Sleek Modular Kitchens

Copyright: Sleek modular kitchen

The funny thing is that my first visit to Sleek kitchens was very similar. It was at a different HomeStop outlet ( maybe Sleek has worked some arrangement with HomeStop though I doubt that gives them any projects automatically) and there were 2 men and a woman working on their laptops. We were exploring around and were months away from deciding which brand to go ahead.

I looked around, pulled some drawers and checked the kitchens. Then men didn't bother and the woman glanced. I was wondering when someone would come around and explain what they offered etc. So I tried giving the " I am interested, please come and explain looks." I was really surprised but since I wanted to know the type of finish used in one and the approximate price, I went up to the guy sitting closest to the kitchens and asked him. Few questions ahead, I realized that he neither had sufficient knowledge and nor was he interested. After I explicitly asked him to show us around, and he reluctantly got up, the woman thankfully took over. She was the Sales Manager and adept in her knowledge of the kitchens and everything around it. She took our contact details, sent me approximate quotations and even pursued me for a while.

However, I also remember a defensive attitude during the follow-ups. "I called because you said you might decide in few months". Really. If I want the customer to buy the modular kitchen from my brand, I will call because I want to convert them and not because of any other reason. As far as the brand is concerned, if I was a decision making authority I would actually just keep 1 knowledgeable sales person around and remove the unfriendly fixtures to some other office location. Judging from Mouthshut. I am not the only person who feels the same.

The experience continued with the website. I tried to download the catalogue unsuccessfully by entering my details several times. And I was unable to get a catalogue emailed to myself. While the website looks great, I actually don't know why they maintain several websites like http://www.sleekworld.com. http://sleekworld.co.in and http://sleekkitchens.com/modular-kitchen. I am hoping they stopped at 3 and there aren't more lurking around.